FIG.01 — Kshitij Khandelwal / London 51.5°N


Product Designer, London

Design, engineered.


Origin
India → Nottingham → London
Trained
B.Tech Electronics · MSc HCI
Off duty
Anime — One Piece, Code Geass · F1 · 35mm
Status
Open to full-time roles · London

Drag the field to orbit it.

Kshitij Khandelwal — Product/UX Designer. MSc HCI (Nottingham). B.Tech Electronics.

I cut cart abandonment ~35% for an e-commerce platform with millions of monthly users by rebuilding its product page and the design system underneath it. Available for full-time product design roles and freelance. London, UK.

Selected work

FIG.02 — 03 case studies + archive


01 / Flagship

Cutting cart abandonment ~35% for millions of Middle East shoppers

  • E-commerce
  • Design system
  • Lead role

Firstcry ME's product page was leaking revenue and its design library was dead. As Lead Product Designer I rebuilt both: a redesigned PDP grounded in usability testing, and a bilingual Figma design system replacing Adobe XD. Cart abandonment fell ~35%. QA defects fell ~40%.

−35%Cart abandonment (approx.)
−40%QA defects (approx.)
1 systemWeb + app, from zero

Read the case study

Firstcry Middle East PDP redesign screens

02

Designing adherence for users who can't use apps

  • Healthcare
  • End-to-end
  • Research-led

Reminder apps fail the people who need them most. Remedi pairs a radically simple reminder flow with remote caregiver control, so a missed dose triggers help — not guilt. Designed end-to-end in 4 weeks from user interviews to tested prototype.

Caregiver loopRemote-assist model
End-to-endResearch to hi-fi UI

Read the case study

Remedi medication reminder app screens

03 / Building in public

Taking a product from zero to motion-complete spec, solo

  • Concept
  • Motion / GSAP
  • Self-initiated

An EV charging app for the UK, built as a public production pipeline: research and UI in Figma, motion prototyped in GSAP, case study shipped as code — not a video export. Proof of full-range execution: strategy through working animation.

End-to-endResearch → motion → build
GSAPAnimation in code, not video

Follow the build

Plate B — route + charge map

Start charge — 43 kW

Archive — 2022

Making remote-work burnout visible — Microsoft India Design Challenge, 2022

Read the summary

How I work

FIG.04 — Operating system


S1 — Understand


Research & strategy

Decisions with evidence attached. The MSc is why my instincts come with data.

  • Usability testing
  • Journey mapping
  • Metric-driven problem framing

S2 — Build


Interface & systems

Design systems that survive the hundredth screen.

  • Figma libraries
  • Bilingual/RTL components
  • Accessibility by default

S3 — Prove


Motion & code

Handoff as a conversation, not a cliff.

  • GSAP prototyping
  • HTML/CSS fluency
  • AI-assisted workflows

About

FIG.05 — Jaipur → Nottingham → London


I started in electronics engineering in Jaipur and ended up obsessed with the human side of the circuit.

B.Tech at LNMIIT, design roles at Metafic and Firstcry Middle East, an MSc in Human-Computer Interaction at Nottingham, and now freelance in London. I approach design the way an engineer approaches a system: define the failure modes, then remove them.

The full story

Portrait of Kshitij Khandelwal
51.5074°N, 0.1278°W

FIG.06 — Let's talk design over tea ☕


Response time — usually < 24h